Shipping Policy for Vitamin Supplement Products

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

  • Standard delivery typically takes 3–7 business days, depending on the delivery location.
  • Delivery timelines may vary due to external factors such as weather, courier delays, or remote locations.

3. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.
  • Free shipping may be offered on selected orders or promotions.

4. Order Tracking

  • Once the order is shipped, tracking details will be shared via email or SMS.
  • Customers can use the tracking link to monitor delivery status.

5. Delivery Issues

  • If the package is delayed, lost, or marked as delivered but not received, contact customer support at aarogyaseva.info@gmail.com within 48 hours.

6. Incorrect Address

  • Customers are responsible for providing accurate shipping details.
  • Orders shipped to incorrect or incomplete addresses may not be eligible for reshipment or refund.

7. Delivery Attempts

  • Courier partners will attempt delivery 2–3 times.
  • If unsuccessful, the package may be returned. Re-shipping charges may apply.

8. Damaged Package on Delivery

  • If the package appears damaged or tampered with, customers should refuse delivery or record proof and report immediately.

9. Service Availability

  • Shipping is available across most locations; however, delivery may be limited in certain remote areas.

10. Delays & Exceptions

  • Unexpected delays may occur due to high demand, logistical challenges, or unforeseen circumstances. Customers will be notified in such cases when possible.